Security
What happens to a recording from the moment it reaches us, and who — apart from us — is entrusted with any part of it.
Three things we promise outright
The recording stays with us
We process the recording ourselves, in the European Union. The audio file is never passed to anyone — only the finished transcript text goes out, and only so that a summary can be produced from it.
Nobody learns from your data
The model provider is bound by a contractual commitment not to log, store or use submitted content to train or improve models. That is a contract term, not a feature of the chosen plan that could be quietly changed.
Summaries can be switched off entirely
If you do not accept any outside model provider, we disable summaries for your account. The transcript and search remain, running entirely on our side — and the list below shrinks to hosting alone.
Who is entrusted with meeting content
The full list of sub-processors under Article 28 GDPR. We publish it because the client's data protection officer asks for it right after the processing agreement — and is entitled to know the whole chain, not just us.
| Company | Role | Registered office and data | What it receives |
|---|---|---|---|
| OVH | Hosting for the app, database and recordings | France, data centre in the European Union | All service data, including recording files |
| TensorX Ltd | Generating summaries from the transcript | Ireland, data centres in the European Union | The transcript text only — no recording |
Sign-in and calendar are a separate matter
Google and Microsoft are used solely to sign you in and to read your calendar if you connect one. We do not pass them recordings, transcripts or summaries. They are therefore not sub-processors of meeting content and do not appear on the list above.
We announce changes in advance
We give at least thirty days' notice before adding or changing a sub-processor. During that period you may raise a reasoned objection, and if we cannot find a solution you may terminate at the end of the billing period.
Data processing agreement
We sign one on request, at no extra charge and regardless of account size. We will send the draft together with this list — just write to us.
As of 14 August 2026 · Questions: kontakt@talkenda.com